Lusail FM Ticketing System Prototype
Preparing operational dashboard
Lusail FM logo

Lusail FM Ticketing System

All-in-one HTML prototype for client app, admin dashboard, and HOD app

Company Admin Dashboard

Full control over contracted companies, requests, SLA delays, complaints, filters, and yearly reports.

Contracted companies18
Services delivered286
Delayed services14
Avg delay hours5.7

Requests control

Ticket Company Service Status SLA Action

Yearly services report

Q1
Q2
Q3
Q4

Company profiles

Live request operations

Ticket Company Department Priority Status Workflow Action
Annual performance report

Companies, delivered services, delayed services, SLA rate, average response and renewal alerts.

Company statement

Per-company contract report with all requests, complaints, completion proof and service timeline.

Department workload

HOD queue, service load, escalations, delayed actions and photo confirmation rate.

Generated files

Department HOD

Technical, IT, Prestige, HR, Property

Department queue

5 pending

Action confirmation

Add image report
Sample completion image attached

Admin chat only

Restricted
Admin: Ticket LFM-2045 is close to SLA breach. Please confirm handover.
Team is on site. We need 40 minutes and will upload completion photo.
Admin: Approved. Keep the client notified.

Submitted reports

Client confirmations
HORUS-CODEY-LOGO